Dear Beauty Advisor Customer,
I regret to inform you that I have made an extremely tough decision to discontinue Beauty Advisor Software after 14 years on the market. This decision was very difficult since you have been so loyal throughout the years. I've kept you informed of the various uncontrollable circumstances that have impacted the company the last couple of years. I recently sent you an email informing you how we were moving forward and working on our next upgrade. After another computer crash and additional impact to our staff, the obstacles are now impossible to overcome.
After great consideration of how your needs would be best serviced, I would recommend you moving to Boulevard distributed by Main Street Software, Inc. I contacted LuAnn, President of Main Street Software, and who has agreed to offer a $30 rebate to Beauty Advisor customers. With this rebate, your cost would be $99 plus $5 for shipping. This rebate offer is available thru February 28, 2009. She has also agreed to an advanced conversion of your Beauty Advisor data at no charge. You can view more details on their website: www.mainstsoftware.com
I have honored our standard 30-day return policy and I already issued a credit to each person that has purchased Beauty Advisor new or an upgraded version within the last 30 days. I will also have support available by email thru the end of January.
I'm truly sorry about the impact this has caused to you personally.
Sincerely,
Teresa
